Our services in the field of mobile SAP PM/CS applications
We support customers in implementing our mobile solution oxando Asset Management in the fields of SAP Plant Maintenance (SAP PM) and Customer Service (SAP CS) as well as logistics/material logistics. Numerous successful projects in this area as well as the broad technological background knowledge of our consultants enable us to contribute our experience and solutions to the task of organizing our customer’s processes within our projects in a flexible manner. We apply our own solutions, depending on our customer’s requirements and available standard functionality.
SAP Workforce Management & Mobile Maintenance / Customer Service
In the field of mobile maintenance or mobile customer service we support you in implementing our SAP PM/CS addon oxando Asset Management.
In the context of the implementation of this mobile SAP solution we benefit from our extensive experience from a multitude of projects. Due to our integrated consulting approach we not only focus on the mobile part of processes, but support all topics in terms of a complete mobile Workforce Management Solution (SAP MRS) – from entering orders and planning to resource planning right up to the optimal mobile order processing and feedback.
Based on our project experience in this environment we also offer various useful add-ons in our solutions such as a checklist-based inspection or mobile operating reports.
Mobile Processes in Material Logistics
We support you in implementing mobile processes in material logistics (SAP MM). In this field we have, amongst others, successfully put into practice mobile scenarios in the areas of mobile warehouse management (processes for incoming and outgoing goods, relocations), mobile delivery within the company or the mobile inventory.
Online and Offline Solutions
Depending on the requirements, we decide jointly with our customers, whether a mobile solution has an online connection to the SAP Backend System or whether the data should be synchronized in order to be available offline for subsequent modifications.
RFID and Barcode Integration
For quite some time we have been applying supporting technologies such as RFID-chips and barcode devices for our mobile processes in order to simplify and additionally support these processes. Examples are the identification of technical assets in maintenance or the scanning of an item number or delivery note number.
Technologies for Mobile Solutions
Our consultants are familiar with all standard SAP and platform technologies in the mobile environment which enables us to support our customers in choosing and implementing them optimally. These include amongst others SAP NetWeaver Mobile Infrastructure / SAP NetWeaver Mobile, JAVA, HTML5 or web applications (Business Server Pages, WebDynpro).
- SAP Mobile Maintenance and Service
- oxando references SAP Maintenance Customer Service and Mobile Solutions 2017
- Scope of functions oxando Asset Management