SAP Plant Maintenance (SAP PM) and Customer Service (SAP CS) have been a main focus of us for many years. We can look back on a multitude of international projects in this field. In...
Category: Consulting Services
Our Range of Consulting Services
Our range of consulting services covers all integrated processes in the field of Service Management and Maintenance on SAP-based technologies and solutions. Our experience is based on a multitude of projects in industries like Mechanical Engineering, Services (Technical Services, Facility Management, IT Services, Shared Service Organization), Health Care, Medical Engineering, Automotive as well as the energy sector. Therefore, our consultants contribute their broad and valuable experience in SAP-related processes to the projects of our customers.
Our Consulting Approach
Our consulting approach is always oriented towards our customers´ integrated business processes and requirements. The solutions which we design and implement are always based on thorough analysis of our clients’ business processes and their integration within the company and the software environment. When it comes to choosing and developing a solution, we are open and innovative. We always aim at the superior goal of supporting our clients’ business processes in an optimal way, so that at the end of the project our customer gets the best solution. Because even within standard software one can strike a new path and find innovative solutions.
To achieve these goals, we do not separate the fields of processes, application and technology in our team. Instead, we combine them. This is the only way to create integrated solutions in an efficient approach.
Our Main Fields of Expertise
Our main fields of expertise are
Maintenance and Service Management
IT Service Management and ITIL
Technology; Development of client-specific solutions and Web solutions
Our potential role in your project
It is evident that our consultants can support our clients’ projects as application consultants and application developers. Beyond these rather classical consulting activities, we may provide exceptionally experienced consultants who are broadly qualified project managers or solution architects. These consultants are able to take on an active and substantial role in the management of a client’s project. For this reason, we cover an ideal consulting portfolio for our customers.
…from the idea to a turnkey solution
Due to our consultants´ broad experience in IT processes, applications and technology, we will assist you in all phases of your project. We support you in defining and designing your business processes: from the choice of the best possible solution and technology – offline or online, SAP standard or customer specific – to the realization and Going Live support.
We support customers in implementing our mobile solution oxando Asset Management in the fields of SAP Plant Maintenance (SAP PM) and Customer Service (SAP CS) as well as logistics/material logistics. Numerous successful projects in this area as well...
Our range of services in the field of IT Service Management includes the organizational aspects for the creation of a support organization as well as the definition of processes and their implementation in the...
In the projects for our customers we develop solutions to close functional gaps or to simplify processes or functions and to increase their efficiency. Our customer’s detailed requirement for the business process yields to...