Category: IT Servicemanagement

Solutions for IT Service Management & ITIL

IMG Full-Text Search for Tickets in SAP Solution Manager

Full-Text Search for Tickets in SAP Solution Manager

This solution offers a full-text and attribute search of data like tickets and attached documents in the SAP Solution Manager via SAP’s search engine TREX. Users profit from a simple user interface for entering...

Simplified Ticket Creation in SAP Solution Manager

This solution offers a web-based user interface with which a ticket can be initiated intuitively. This process is structured and standardized via a guided user interface. The search for a contact person, the system...