Optimize Your Customer Service beyond the Customization of the Standard Functions
During the implementation, the standard service processes (such as field service, in-house repair, maintenance) are tailored to your individual requirements. In addition, our development team can optimize your service processes with custom-specific programming. Finally, our oxando solutions can be seamlessly integrated into your service processes to achieve the best results. Our solutions work for both SAP ECC and SAP S/4HANA.
Mobilize your Customer Service with our Mobile Solution oxando ONE/Service
- Keep a complete overview of all processes related to your customer service.
- Increase your efficiency and success rates thanks to the faster processes and less sources of error.
- Reduce your costs due to the faster communication and shorter response times.
- Use oxando ONE/Service on all available mobile devices and platforms (Android, iOS, Windows).
- Make sure your team works quickly and comfortably on the user-friendly and customizable user interface.
- Gain new perspectives due to the fast and tailored service.
Connect your mobile customer service and resource planning through the seamless integration of oxando ONE/Service and our planning solution oxando Planner.
Do you have questions about the optimization of your customer service?
Contact our expert Klaus Schneider, Consulting Manager.